Privacy

Privacy Policy

Introduction

GDPR is an opportunity to build a stronger data protection foundation for the benefit of all. MOVING YOUR THOUGHTS takes its obligations around data processing and security very seriously. We have a data protection core team comprised of senior members of the Legal, Data and Marketing teams, dedicated to ensuring that MOVING YOUR THOUGHTS is GDPR-compliant. For every new product development and enhancement to our service, we’re proactively applying the Data Protection by design principles.

This is the privacy policy for the MOVING YOUR THOUGHTS Platform that we make available from time to time. The MOVING YOUR THOUGHTS Platform is owned and operated by Pauline Fox-Kelly (we, us and our). For the purposes of EU data protection laws, we are the data controller.

We have appointed a Data Protection Officer (DPO) who is responsible for overseeing questions in relation to this privacy policy. If you have any questions about this privacy policy, including any requests to exercise your legal rights, such as requests to delete your data, please contact the DPO at info@movingyourthoughts.co.uk.

Our postal contact details are:

MOVING YOUR THOUGHTS

1A Bush Road, Hellesdon

Norwich NR6 6UF

You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.

We are committed to protecting your privacy online. We appreciate that you do not want the information you provide to us to be distributed indiscriminately and here we explain how we collect information, what we do with it and what controls you have over it.

By using the MOVING YOUR THOUGHTS Platform, you consent to the collection and use of your personal information in accordance with this privacy policy. If you do not agree with the use of your personal information as set out in this privacy policy, please do not use the MOVING YOUR THOUGHTS Platform.

We reserve the right to change this privacy policy from time to time. If we make material changes to this privacy policy, we will notify you by means of a prominent notice prior to the change becoming effective.

Information we may collect from you

We may collect and process the following information about you:

• information (such as your name, email address, gender, date of birth, photographs, postal address and telephone number) that you provide us, including if you register as a user of the MOVING YOUR THOUGHTS Platform, book an appointment for any service, upload or submit any material via the MOVING YOUR THOUGHTS Platform, contact any service provider via the MOVING YOUR THOUGHTS Platform or enter into any competition or promotion we may sponsor;
• in connection with an account sign-in facility, your log-in and password details;
• If you decide to register through or otherwise grant access to us via a third-party social networking site such as Facebook Connect or Google, we may also collect personal information that is already associated with such site;
• the content of any communications you send to us, for example, to report a problem or to submit queries, concerns or comments regarding the MOVING YOUR THOUGHTS Platform or its content;
• any search terms you looked up and results that you selected;
• friend or contact lists that you may provide to us by connecting your MOVING YOUR THOUGHTS account with your computer, mobile device, or third-party social network accounts;
• information from surveys that we may, from time to time, run on the MOVING YOUR THOUGHTS Platform, if you choose to participate in them;
• geographical location so that we can provide you with information about the services provided by businesses near to your location; and
• other information from your use of the MOVING YOUR THOUGHTS Platform including, the type of internet browser or mobile device you use, any website from which you have come to the Site and your IP address (the unique address which identifies your computer or mobile device on the Internet) and your operating system, which are automatically recognised by our web server.

We do not collect any Special Categories of Personal Data about you, such as details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data.

We may record and monitor telephone calls for training and quality control purposes as well as to verify the details of any contract we may agree with you over the phone.

Your name, as well as any photo you submit for your profile, any services or any businesses that you book appointments with and any recommendations you make, can be publicly displayed as part of your profile. Appointments booked will also be publicly displayed on the applicable service provider’s profile. You can make changes to some of your account information through Settings.

You are under no obligation to provide any such information. However, if you should choose to withhold requested information, we may not be able to provide you with certain services.

Uses made of your information

We have set out below, in a table format, a description of all the ways we plan to use your data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate.

Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please Contact us if you need details about the specific legal ground we are relying on to process your personal data where more than one ground has been set out in the table below.

Legitimate Interest means the interest of our business in conducting and managing our business to enable us to give you the best service/product and the best and most secure experience. We make sure we consider and balance any potential impact on you (both positive and negative) and your rights before we process your personal data for our legitimate interests. We do not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law). You can obtain further information about how we assess our legitimate interests against any potential impact on you in respect of specific activities by contacting us at info@movingyourthoughts.co.uk